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Rivertown Family Chiropractic makes “The Move” 

Rivertown Family Chiropractic makes “The Move” 

From a cellular phone storefront to a magnificent two-story open space, Rivertown Family Chiropractic has moved to a new location and business is booming. 

Dr. Mark Wolfman and wife Janelle were attentive to every detail of their new space, making sure their patients could sense that their space was a place where “Miracles Happen”. 

  • Their practice is energetic, lively, and inclusive. r.o.i. Design visited when practitioners were working with babies, their parents, and seniors. And when they exited, they were happy and eager for the next treatment, being addressed by name by the staff.  

r.o.i. Design met Rivertown Family Chiropractic through First Companies, and First Companies fulfilled the promises of their design in the construction and build-out. Kudo’s to FCI’s Ryan and Jason who made sure it happened.  

Elements we especially appreciate: 

  • Vaulted 20-foot ceilings that allowed for a lower canopy over the waiting area 
  • Acoustic ceiling baffles shaped like the curvature of the spine over the “hot seats” (chairs where patients warm up, watch videos, listen to helpful instruction) to help the patients feel comfortable in the tall space. 
  • The break room also has a vaulted ceiling. 
  • The lighting is bright and clear, promoting health and remembering that West Michigan is dark for eight months of the year.  
  • The reception desk and back wall are reminiscent of a hospitality setting, but not ostentatious.  

We are grateful for the journey and blessed by the outcome. We see them serving generations to come. 

Some examples of branded interiors by r.o.i. Design:

© Photos Courtesy of First Companies, Inc. & Kynda

 For more of our medical projects click here

Beacon Hill Opens the Vista Lounge and Game Room 

Beacon Hill Opens the Vista Lounge and Game Room 

Beacon Hill at Eastgate continues to add programs and opportunities for residents for on-campus activities. The most recent is the reopening of the Vista Lounge. This room was previously barely used, and only populated with chairs, tables, wallcoverings, and art.  

 We are happy to report that on opening day, the lounge was filled with people. Why? Because now: 

  • It is a fully furnished game room, with electronic arcade games (Pac-Man and James Bond), fully appointed poker table, game tables (with embedded checkers and chess boards), nine-foot professional shuffleboard table, and a real dart board.  
  • The room has a built-in hospitality area so drinks and food can be catered for events. 
  • The space can be rented for groups and celebrations. 
  • The interior was completely changed and upgraded for a “four-star” experience. 

r.o.i. Design started to conceive the space with Beacon Hill leadership in the fall of 2023. As part of the process, r.o.i looked at competitive properties and their game rooms. We found that most of them had dining rooms with the opportunity to play games. Beacon Hill didn’t want an apologetic space, but a space worthy of the quality and lifestyle of the people who lived there. 

The design included new finishes for all the space: 

  • Walnut wood parquet wall 
  • Brushed gold lighting 
  • Luxuriously upholstered lounge seating 
  • Lighting the existing beams with indirect LED lighting 
  • Painted moldings and architectural panels in a luscious deep brown 
  • Modular carpet that is unlike the printed carpets throughout the common areas at Beacon Hill 

For more information about the fine living at Beacon Hill, chick here

    Click on the thumbnails below to enlarge images.

       For more of our multifamily & senior living projects click here

           

            Does your corporate space “sell”?  

            Does your corporate space “sell”?  

            Does your space reflect the story you have been telling your customers about your goals, values, and successes? Does your space promote pride and loyalty among employees?  

            Hipcouch.com states in their article, “How the right office interior design makes or breaks a business” that the first attribute needed is a branded interior. Likewise, r.o.i. Design’s experience says that partial or complete remodeling without messaging may not yield a “return on (the) investment”. 

            Branding is more than a logo in the reception area and a poster in the breakroom. Notably, the integration of goals and values in all the interior materials builds the trust needed for customers to commit to a sale and employees to stay.  

            • On an exit interview at a credit union, Mary Witte, President of r.o.i. Design, asked “How was your visit?” The response was “Awesome, the messaging, the space, and the staff were so consistent in their presentation, we immediately trusted them. We are new in town and have been shopping around for a “bank”, and this experience made the deal”. 

            r.o.i. Design has engaged with business owners for interior design for 30+ years. Projects that invested in interior branding have cited customer satisfaction and a reduced need to remodel, as their corporate story is not a trend and does not need re-telling.  

            How about your space? We offer one free consultation to hear about your business design needs. Whether it is branding the interior with company goals and values, updating spaces to build trust, or supporting your promises to be the leader you promised to be. 

            Some examples of branded interiors by r.o.i. Design:

            Accessorizing for Comfort and Fun 

            Accessorizing for Comfort and Fun 

            One of r.o.i. Design’s good clients asked for our help supplying furnishings and accessories for their company’s family condo. Located in the Downtown entertainment district of Grand Rapids, we saw this as an opportunity to meet their deadline and stay within their budget. 

            We don’t often work on residential projects, but we have extensive experience designing hospitality environments for developers and owners.  

            This project involved replacing most of the furniture and lighting. In addition, the art and accessories, including rugs, lamps, wall décor, and tabletop items were also replaced. 

            We called on our favorite suppliers to find cost-effective items that could be sourced quickly. Our agreement included r.o.i. Design to hold items in our warehouse, and then delivery and installation in one or two visits. The goal was to make it as painless as possible for clients but look fantastic! 

            The transformation took the condo from a formal-looking space to a comfortable family space.  This allowed our client to conveniently share sports events, concerts, art openings, and great restaurants with business and personal friends from near and far. 

            Some of our favorite items included the new dining room table and chairs, chandelier, “boho” art, and new hallway lighting. 

              Click on the thumbnails below to enlarge images.

                How Design Impacts Hiring and Retention

                How Design Impacts Hiring and Retention

                r.o.i. Design responded to a call from a mid-size manufacturer who asked, “Can you help us make our Core Values more prominent in our facility?” They thought it would help them during their interview process as well as engaging existing employees.

                This group had just undergone an office remodel and while things were “fresh”, they felt they weren’t communicating their purpose to employees, future employees, and customers. “We want employees to know they are coming to work not just to make parts, but their actions and leadership’s actions are part of a larger mission. They are impacting the lives of our customers and creating positive change.”

                This group wants everything about their space to reflect who they are, and they realize that it is more than words and posters. Making their “brand” important impacts more than the hiring and retaining of employees.

                This notion is supported by business leaders, as cited in the article Importance of Interior Design to Grow your Business” written by Ideagram for LinkedIn.

                “Design creates culture. Culture shapes values. Values determine the future.”  — Robert L. Peters. Interior design is an opportunity to reflect your brand identity. Your physical space should align with your company’s values and vision. (1.)

                “Design is the last great competitive advantage.” — Seth Godin. A thoughtfully designed interior has the potential to enhance the overall customer experience and set you apart from the competition.

                 “Design is not just what it looks like and feels like. Design is how it works.” — Steve Jobs. A well-designed interior can enhance the functionality of your space. Through thoughtful layout planning and efficient use of space, you can optimize workflow and improve productivity.

                A master plan for branding design can be created thoughtfully and rolled out over time as budget and buy-in allow. For our mid-size manufacturer, the process had to start with leadership, making sure they were all on board to make communicating the brand a high priority. A priority worth the investment in design.

                  © Photos Credit: Stewart Signs.

                    Open Offices Bring Acoustic Issues

                    Open Offices Bring Acoustic Issues

                    With the onset of the open office and shared spaces comes great efficiency and improved collaboration, but also brings acoustic issues. 

                    Acoustics are the science of sound control, addressing the reflection of noise between and around spaces. Very rudimentary sound waves act like a ping pong ball in a space, rebounding off hard surfaces. Ideal reverberation time, referred to as T60, signifies the time it takes for sound to fade by 60dB (decibels) within an enclosed space. The faster the fade, the better it is. r.o.i. Design approaches the issues of acoustics in most jobs where we consider absorbing, blocking, covering or diffusing sound.

                    Absorb

                    The absorption coefficient of materials controls how much sound reverberates when they hit those materials—a higher coefficient means they absorb more sound. Therefore, absorptive objects reduce ambient noise. A favorite solution is one that also adds design are decorative baffles made from felt, wood, or fabric.  

                     

                    Block

                    The amount of sound blocked by a wall or other obstacle is called sound transmission loss—or attenuation. For example, screens, panels, and doors also help block sound from traveling between spaces. r.o.i. Design often adds partitions and window coverings to block sound. 

                    Cover

                    If you can’t absorb or block sound, you might have to cover it. Carpets and acoustical ceilings, as well as efficient HVAC systems, can conceal sound and lower background noise levels. A popular solution is sound masking technology, much like a sound system that is designed to create a consistent pitch to cover other sounds. 

                    Diffuse

                    In some environments, proper acoustics involve scattering sound uniformly throughout the space, in other words, diffusion. Too much absorption makes it difficult to transmit noise properly— for example, people may need to hear others talking over a long distance.  Back to the ping pong ball, imagine it trying to bound off a textured wood wall; the bound is diffused.  

                    While r.o.i. Design is not acousticians, we are very capable of specifying products that absorb, cover, block, and diffuse. For projects that we added acoustic solutions, click on the links below: 

                    Mailoux Dentistry

                    Cedar Animal Hospital

                    Notions Marketing

                    Funky Buddah 

                    Lifestream Church