Kent County Office of the Defender (KCOD) has been working with r.o.i. Design for over five years.  KCOD was funded and mandated by the State of Michigan to increase its capacity to serve more people.  Initially, we were trying to squeeze more people and efficiency into their small office. But the demand for space was growing, and it was clear a new and larger office was needed. The new office had to accommodate an increasing staff, be walkable to the courthouses downtown, and be connected to public transportation.  They also needed to maintain as much of the integrity of the space as possible (historical building, loyal realtors, and use type). 

When KCOD leased the 8th floor at 850 Monroe, it had previously housed a law firm but was vacant for 10 years. 

The entry, lobby, reception, and training room needed minor updates and the office layouts were appropriate but too few. Generous corridors were narrowed so 12 offices and a conference room could be added. At their move-in in 2023, they had every office filled. To expand more, they would look to add space one floor down in the same building. 

The suite’s previous design was quite dated and needed major finish updates to the lighting, paint, and flooring. r.o.i. Design added color-coordinated accents in quadrants: navy, green, and teal. The lunchroom, copy room, and client check-in received new case goods, and all received new laminates.  

It was decided to keep the original cherry paneling and marble floor in the Lobby. 

The base paint color of the suite remained neutral, removing much of the wallcovering, and adding a lighter paint. All carpets were replaced with a mid-toned product which was better at hiding stains. Accent carpet tiles interrupt the pattern to enhance the color of the quadrant. 

The lighting was inspected and converted to LED throughout. Very few decorative lights were added or needed. 

The restrooms had been updated just before the previous tenants left and worked very well for the group with just a few lighting tweaks. 

It is becoming more common for us to work with our clients in searching for new spaces, helping them imagine their operations in a space before they commit to a lease. In the case of KCOD, this search was organized by realtor CWD. We laid out multiple spaces before the group decided. We engaged with many commercial realtors and found CWD to be very accommodating. McGraw Construction took on the challenge of remodeling this old building, where nuances were discovered every day and handled professionally.