Campus View has been growing alongside Grand Valley State University for the last 50 years with a large inventory of apartments and town homes, and thousands of happy tenants. But as Grand Valley grows so do options for leasing and Campus View wanted to make their initial experience with potential new tenants reflect who they were more completely.
r.o.i. Design was engaged to redesign the “customer experience” in their lobby and entry. Campus View has made continual investment in amenities but those investments aren’t always visible to customers on their first visit, so the lobby had to become a welcome center and a “billboard”.
Removing the wall and counter that separated leasing staff from the inquiring customers was crucial. Opening up the space meant finding a way to lock down the office after hours, so r.o.i. Design created large sliding doors, that when closed, created a warm backdrop for the lobby.
The use of maple plywood to create office dividers, sliding doors, sales desk and the decorative panels in the hallway eliminated the coldness of the painted concrete block without having to drywall the entire space. The smaller block wall in the lobby was custom painted giving the block an intentional “artsy” look.
Campus View was so happy with the outcome that they sent us a personal thank-you that read, “We’re overjoyed with our updated facility and impressed with every aspect of working with your team. Thanks and we’d be thrilled to be a reference anytime. Cheers!”
For more about Campus View Apartments and Townhouses, click here.
The Grand Valley University Foundation (GVUF) is the umbrella organization and recognition society for all who give to the University through annual giving, capital campaigns, special giving or planned giving. And while the steady growth of the University is apparent, the Shaping Our Future Campaign was a landmark.
At the annual Enrichment Dinner in 2011, the foundation announced that not only did it meet the stretch goal of $75 million for the Shaping Our Future campaign, it exceeded it. Thanks to more than 17,000 donors, the foundation raised $96.4 million.*
The challenge of creating a “donor wall” with 17,000 names to acknowledge all the givers developed into an opportunity. The goal was to acknowledge the donors but also inspire students and alumni in the story of philanthropy of Grand Valley State University.
The GVUF committee wanted to create an interactive display using touch screen technology and video to invite technologically-inclined students to engage with the exhibit. r.o.i Design, who also designed the L. William Seidman exhibit at the L. William Seidman School of Business, was asked to design and manage the execution of the donor exhibit.
The foundation developed all lists, all copy and compiled photos, giving r.o.i. Design the assignment to design and develop the graphics, the exhibit and hire the team who could complete the work. Along the way, it was determined that in addition to the Shaping Our Future donors, all donors in recent history should also have a way to be acknowledged in the touch screen experience.
The exhibit was installed at the Student Services Center in Allendale in July 2016. We acknowledge the efforts and contributions of CK Productions for compiling the video, Underbite Games for the touch screen app, Superior Wood Products for the exhibit casework and Custer Tech for the AV equipment.
For more about the GVUF click here.
* The results of the Shaping Our Future campaign, Mary Idema Pew Library Learning and Information Commons and the L. William Seidman Center, were both dedicated with much celebration by the Grand Valley community and the foundation in the Fall of 2013.
GVSU’s original “cafeteria” was built more than 40 years ago and is still the largest food service facility on campus. It feeds a lot of people but needed to respond to the changing campus and its customers. More seating capacity at Fresh Food Co. and upgraded finishes meant planning for a 2016 summer remodel.
r.o.i. Design, who also designed the GVSU Laker Store in 2014 and its adjacent food court, was engaged by the University through Preferred Construction to create the design.
Einstein Bros. Bagels was moved out to a different location giving the Commons a fourth dining room.
The design team, which included Campus Dining, GVSU Facilities, Preferred Construction and r.o.i. Design, looked at the trends in college dining and the recent building projects on campus along with their customer’s preferences to create a design criteria that could be executed within the budget and timeline.
“GVSU has more than 25,000 students and commensurate staff, so a lot of food service customers who have a variety of preferences. In order to create options in dining, it was agreed that the four rooms would each have a unique feeling so guests could have different experiences within the same facility. We agreed to organize the room designs around four ideas, one per room: water, earth, fire and wind,” says Mary Witte, President of r.o.i. Design. “The dining rooms already had some features that lent themselves to these notions, so we were able to build on what was already there and create something intentional and fun.”
Each room received new flooring, new lighting, new millwork features, new paint accents and new furnishings that aligned with the “theme” of the room.
“Community Tables” were added to allow for larger groups to gather. Custom lighting enhanced the distinct look of each room.
The food line was enhanced with new equipment to allow Campus Dining the option to offer more variety in their menu.
r.o.i. Design’s initial observations of customer’s response to the remodel has been very satisfying and we are proud that our design contributions met the goals of the Fresh Food Co. at The Commons at GVSU.