(616) 459-3539
Must Haves for Trending Hotels: Mobile Reservations, Healthy Meals, Easy Exercise and Pet Friendly.

Must Haves for Trending Hotels: Mobile Reservations, Healthy Meals, Easy Exercise and Pet Friendly.

by | Aug 28, 2015 | Design News, Hospitality Design

Tryp_Fitness_RoomSuccessful hotels have figured out the guest room experience and continue to figure out how to accommodate the ever changing lifestyle needs of their customers.

Comfort and convenience in the guest experience is paramount and that is defined by more than a goods night sleep.

Mobile Connections:

Being connected in real time to the incoming guest as they travel to your hotel is increasingly important. With the arrival of competitor airbnb.com, personal texting around the customer arrival and their changing needs has become expected. The kind of virtual presence a hotel creates needs to be personal and flexible. (more…)

The Mid-Scale Lodging Experience: Comfort, Connectivity, Convenience & Calm

The Mid-Scale Lodging Experience: Comfort, Connectivity, Convenience & Calm

by | Aug 27, 2015 | Design News, Hospitality Design

021Guests who can afford luxury, don’t always spend luxury rates for business and social travel.

The challenge for the mid-scale lodging market is to include enough style and amenity in their experience without raising room rates. That means being smart on where to spend the money

2014 saw a new awareness by mid-scale hotels that they needed to “up the ante” in their design. Many flags took on the challenge to remodel facilities which are being showcased.

So r.o.i. Design asks, “What are the things that brought the greatest ROI in those mid-scale remodels? What are we recommending to our mid-scale customers as they remodel?” (more…)