Grand River Bank

50 Crahen Ave NE
Grand Rapids, MI 49525

Grand River Bank brands its bank as a more personal, hands-on bank, offering daily delivery and pick-up services and welcomes face-to-face engagements. They pride themselves on creative solutions to funding and financing. That combination created a design challenge for the new offices, one-part friendly retail, and one-part corporate lending, but both needed staff to have facilities that offered efficient spaces and accommodations to create the best in service. 

This exciting project started with Dixon Architecture introducing us to Pat Gill, President, and Liz Bracken, Vice President, of Grand River Bank who had a branch in Grandville in 2019. That team was working on a plan to create a second branch in Ada, and they were looking for design support.  

This more than two-year process resulted in a great space that both Grand River Bank and r.o.i. Design are proud of. We are even more grateful for our relationship and the friends we made there.  

We started the process with a consultative approach, engaging the Grand River Bank team with a series of meetings to understand the company’s goals, team preferences, and methods. The Grand River Bank leadership team moved the project forward cautiously considering COVID, knowing that they had a sound customer base in Ada. They partnered with BDR Custom Homes of Ada who was the general contractor, a partner, and a potential co-tenant of the building at 50 Crahen. Page Woodworking, a customer of Grand River Bank, created all the custom casework and countertops. 

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