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Third Coast Oral Surgery Improves Customer Experience

Third Coast Oral Surgery Improves Customer Experience

A returning customer, Third Coast Oral and Maxillofacial Surgery, called us to help plan for an improved checkout experience for their patients. This meant planning and designing a small addition and reconfiguration of some rooms. Dr. Niquette, owner of Third Coast, has a very contemporary taste and r.o.i. Design tried to create a unique look with metal panel fronts and colorful metal posts. The check-in desk has some perforated metal and we wanted there to be a connection in materials.

The checkout desk is the place where transactions happen and appointments are made, so there needed to be more privacy than what they could offer at the reception check-in desk.

First Companies Inc., who built the building, managed this remodel and the outcome is spectacular.

    Animal Emergency Hospital, Part Two 

    Animal Emergency Hospital, Part Two 

    We were honored to be the interior designers for the first new Animal Emergency Hospital in Byron Center in 2022. They had an older location on Plainfield in Grand Rapids, but the space looked tired and couldn’t compare with the new facility. The plan was to build a new hospital next door to the Plainfield location, and that dream came true when they moved into the new facility in February, 2024. r.o.i. Design worked with First Companies and Dr. Marilyn Brink, as we did the first time for the Byron Center location.

    The plan for the Plainfield location was a flipped-flopped and mirrored version of the Byron Center location’s plan, due to site conditions, but it includes all these aspects that we so enjoy:

    • Large-scale black-and-white photos of dogs, cats, iguanas, birds, guinea pigs, and so much more.
    • Soaring tall ceiling in the lobby softened by “clouds” of acoustical materials and strip lighting.
    • Shiplap wood walls.
    • Metal-faced reception desk.
    • Half-walls in the waiting room with silhouettes of animals.

    We hope that none of our animal friends will make an emergency stop at either location, so we are sharing some photos that give you a sense of the interior. And if you do have to stop, you will be in great hands in a great space 

    Click on the thumbnails below to view larger images.

    © Photos Courtesy of First Companies, Inc.

     For more of our medical projects click here

    Mailloux Dentistry: A New Location for Smiles to Begin 

    Mailloux Dentistry: A New Location for Smiles to Begin 

    At first glance, Mailloux Dentistry could be mistaken for a spa. It’s certainly a place where beauty is valued.

    Dr. Brittany Mailloux and partner Dr. Caitlynn Haas are licensed general practitioners in dentistry and offer a full menu of dental services. What sets them apart is their attention to the beauty and aesthetics of the smile. They are a family dentistry where adult and child patients receive the same attention.

    r.o.i. Design met Dr. Mailloux along with her husband, Dr. Kevin Kross, who owns Blueprint Dental. They are not partners in dentistry but did decide to purchase the building that they now share. This allowed them to have a state-of-the-art lab that they both use. And while they are married, the two practices look completely different.

    We spent hours at Brittany and Kevin’s home where we met their children (as well as dogs, ponies, and horses) to make decisions. We were influenced by their hospitality and kindness in the design of Mailloux Dentistry.

    The lobby of the space has many curves. The reception desk, bulkheads, ceiling accents, accent tiles, and many more elements all incorporate curvilinear shapes. The intention was to make their patients feel welcome and relaxed. Inside the reception bulkhead are wood baffles that enhance the coziness of the space.

    The overall color scheme includes gold, warm white, pink, and gray. The elegance of the lobby chandeliers and the waiting room furniture are paired with a carpet that looks handmade. The vinyl flooring (LVT) in the exam rooms has accents of gold in a light parquet wood floor look.

    On this project, we were honored to also design their new logo. We came up with numerous concepts and refined them down to the final product. We also provided and branding standards document so they could use their new logo to its full potential.

    The lobby and reception furniture were also provided by r.o.i. Design. It is always wonderful to be able to finish a design we start down to these details.

    © Photos Courtesy of First Companies, Inc.

     For more of our dental and medical projects click here

     

      Blueprint Dentistry Makes Its Mark in Holland, Michigan 

      Blueprint Dentistry Makes Its Mark in Holland, Michigan 

      The well-named Blueprint Dentistry is a rebrand from Dr. Kevin Kross’s previous Michigan Street Dentistry. Michigan Street was their old location. He wanted his new dental office to reflect his technical and sophisticated approach to complete and premier dental care. His new logo includes architectural lines and symbols that clearly state the focus on precision dentistry. 

      r.o.i. Design met Dr. Kross early in the process and was engaged in shopping for real estate and recommending contractors. This gave our team time to get to know Dr. Kross and his vision. 

      While he doesn’t partner with his wife, Brittany Mailloux DDS, they agreed to purchase a building and locate both practices in the same building, which allowed them to create a state-of-the-art lab that they both share. 

      Blueprint Dentistry’s design elements reflect its brand. The lighting in the lobby is recessed linear LED that runs through the ceiling and continuously down the wall. The exam room corridor has a recessed cavity in the ceiling with unique box light fixtures that fit into the recess and create a special effect. 

      The overall color scheme throughout is mostly black and white, which sparkles with accents of glass and specialty lighting. The reception desk is backlit with a frosted acrylic face with the logo and name etched into the material. In addition, the glass sliding doors with chrome barn door hardware in the exam rooms elevate a patient’s typical dental experience. 

      The desk in Dr. Kross’s office is made from white concrete with flecks of silver and gold randomly embedded in the top. The private office is also set up to accommodate a second doctor. 

      The lower-level break room also has a concrete table, which is 12 feet long, surrounded by Eames-inspired chairs. 

      The journey from Michigan Street to 16th Street brought Blueprint Dentistry further towards its goals than just the distance between the two locations. 

        © Photos Courtesy of First Companies, Inc.

         For more of our dental and medical projects click here

         

          Stellar Smiles creates an “Out of this World” Pediatric Dental Office

          Stellar Smiles creates an “Out of this World” Pediatric Dental Office

          Committed to the finest in dental care, Dr. Chris Powell married that with his passion for outer space to create a family-friendly office with surprising details. The front desk resembles a spaceship, the lobby features Saturn-inspired floating light fixtures, and the exam rooms could be space pods looking out into the galaxy with life-like murals of outer space. The walk to the exam rooms features color-coded carpet accents and entry signs using the symbols of planets.

          Dr. Chris worked with First Companies Inc. to lease space from Knapp Orthodontics and found an affordable way to open their doors to a welcoming neighborhood of families without compromising on design. As of November 2023, the second phase of the space is already in planning which will add open an exam bay and more space for staff.

          r.o.i. Design is grateful to be the designer for this unique dental office. We appreciate First Companies’ trust in our ability to work with Stellar Smilies and Knapp Orthodontics. Both offices are in the same building with entirely different looks.

            © Photos Courtesy of First Companies, Inc.

             For more of our dental and medical projects click here

              Cedar Animal Hospital Expands with New Emergency Wing

              Cedar Animal Hospital Expands with New Emergency Wing

              Drs. Larry and Judy Nauta have built a landmark veterinarian office in Cedar Springs, and as their practice grew, they knew their facility also needed to grow. Cedar Animal Hospital needed to accommodate patients and pet owners who need 24/7 emergency services.

              r.o.i. Design met them through Pinnacle Construction, who created the building’s architectural design as well as constructed the building. We were engaged by Pinnacle to provide the interior design that met the practical and aesthetic requirements of the space: highly cleanable and comforting, with a touch of their Northern Michigan style.

              Some of our favorite elements of the design include the new reception desk with a “wood” canopy that was built with acoustical materials, the lobby/waiting lighting, the large-scale porcelain floor tile, the interior wood walls in the lobby and staircases, and the warm color scheme.

              Kudos to Pinnacle on the design of the emergency wing. Its modern approach, while different from the main building, is still “Northern Michigan” in its use of wood and metal on the exterior.

              The design process with Dr. Larry and Dr. Judy was a great experience. Dr. Judy made cookies, their dog Rocket joined meetings as a consultant, and they expressed their appreciation for the whole design and construction team on a regular basis. We would like to think that some of the success of this project was their passion for what they do, coupled with r.o.i. Design’s love of pets.

              “Cedar Animal Hospital is a great place to work because we are all on the same mission—to make a difference in the lives of people and pets.” Dr. Larry Nauta.