Our services can be described as four unique products, which are:
- Speed Bump Detector™
- Basic Training
- Program for Transformative Change and Increased Trust
- Customer Experience Management
Speed Bump Detector™
We Identify the items that are slowing down productivity and sales growth in less than a day.
This diagnostic consultation quickly identifies existing and potential barriers to building a strong corporate culture.
The Speed Bump Detector™ includes:
- 1/2 Day Diagnostic Consultation
- 2 hour observations
- 1 hour manager interview
- 1.5 hour group event
- 1/2 hour meeting with senior management
- Written report to follow within 48 hours
Basic Training provides insights into how individual prefer to work in groups. This is a great exercise for teams that are stalled or starting new projects and agendas.
This training provides:
- Soft skills improvements in individuals
- Improved recognition of helpful and non-helpful habits
- A system for group work with less conflict and more transparency
Basic Training includes:
- Six (6) one hour trainings on site
- Up to 25 participants
Program for Transformative Change and Increased Trust
This program pulls together a SWAT team to identify their customer and the company platform before launching a viral campaign to positively impact all areas of the company.
This intensive program provides the baseline for an on-going program that promotes:
- Productivity through trust
- A renewed commitment to customer experience management
- An appreciation for HR Brand Training
- A increased culture of continuous improvement
Customer Experience Management
This is a program to help management and/or owners create permanent change in their companies to improve customer experience, strengthen team performance and increase sales.